A putative class action has been filed on behalf of all Ford F-150 owners and lessees in New York State. The complaint alleges that the F-150 pickup truck doors fail in sub-freezing temperatures. Specifically, the complaint claims that the doors won’t latch closed, electric locks won’t open, door handles won’t move, and locks won’t release if the truck is submitted to sub-freezing temperatures, which occur frequently in the northeast.
The Ford F-150 is the best-selling pickup truck in America, with nearly 58,000 vehicles sold in January, compared to Chevrolet’s Silverado model, which reported sales of around 35,500. The Silverado is the second highest selling truck in the market.
These defects and failures run in direct contradiction of Ford’s advertising of their F-150, in which Ford claims that their F-150s are “built Ford tough” – an advertising campaign that Plaintiff Brandon Kommer claims led him to believe that the F-150 was tough and durable. Mr. Kommer says he has had multiple problems with his F-150’s doors not latching and the locks not functioning as intended. He points to multiple instances on online forums of similar complaints and problems.
Ford has issued two technical service bulletins to service providers and dealers concerning the latch issue. In those bulletins, Ford advised its service providers and dealers on how to correct the malfunction as early as March of 2015. Then, in November 2016, Ford sent the second service bulletin suggesting even more ways in which the defect could be remedied. Ford F-150 owners were not notified after these service bulletins were issued.
Relief sought in the complaint includes injunctive relief over false advertising, damages, attorneys fees, costs, and interest. The Plaintiffs in this class action are represented by Jeffrey Carton of Denlea & Carton LLP. If you need more information, contact Warrner Hornsby, a lawyer in our Personal Injury & Product Liability Section, at 800-898-2034 or by email at Warner.Hornsby@beasleyallen.com.
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