It has been reported that Wendy’s restaurants in 20 Alabama cities were compromised by malicious cyber attacks. The Ohio-based fast-food chain has said that hackers were able to steal customer credit and debit card information, including cardholder name, card number, expiration date, verification value and service code beginning in 2015. Wendy’s, in a statement, said:
The Company believes this criminal cyberattack resulted from a service provider’s remote access credentials being compromised, allowing access – and the ability to deploy malware – to some franchisees’ POS (point of sale) systems. Soon after detecting the malware, Wendy’s identified a method of disabling it and thereafter has disabled the malware in all franchisee restaurants where it has been discovered.
Wendy’s says it is working with third-party forensic experts and federal law enforcement officials while an investigation into the hack is ongoing. All customers who paid with a card at one of the affected locations during the cyber attack can take advantage of free fraud consultation and identity restoration services. The company said it “will continue to work diligently” with its investigative team “to apply what they have learned from these incidents and further strengthen its data security measures.”
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