I have been a longtime fan of the folks who operate the highly successful Chick-fil-A chain in the U.S. These folks have their priorities in order and they do things the right way and for the right reasons. I have been especially impressed with how well the bosses treat their employees. Libby Wilbanks, who worked with me for 25 years before moving to Georgia, sent me an interesting article recently on Chick-fil-A. It is right on target!
Christianity In The Workplace
“But seek ye first the kingdom of God, and his righteousness; and all these things shall be added unto you.” – Matthew 6:33 NIV
Practicing Christianity inside the walls of the church is one thing. In fact, it’s probably the easiest place to act “Christ-like.” Practicing Christianity in the secular workplace is an altogether different thing. The following story is about a company who has refused to compromise their Christian principles, regardless of what the world says.
Chick-fil-A has grown to be the second largest chicken chain in America. Some would say it’s the food. Others would point to its clever advertising. (Let’s face it, there is something appealing about seeing a cow beg you to “Eat Mor Chikin.”) But, Founder Truett Cathy has a different view. He declares that the secret of his success is the company’s high quality of people and their attention to customer service.
How do they attract such people? Truett says it all goes back to Chick-fil-A being closed on Sundays. Truett believes everyone should have a day off a week – for church, rest, or to enjoy family. Restaurant professionals appreciate that lifestyle and are attracted to the company. Accordingly, Chick-fil-A has attracted outstanding teams – many industry experts will say its people are the best in the food industry.
And what do the employees say? In an industry known for its high turnover (50 percent annual turnover for managers is not unusual), Chick-fil-A experiences a turnover of just 3 percent. “It was not hard to decide to close on Sunday,” said Truett Cathy. Dan Cathy, President and COO of the company, says, “Jesus Christ did not die for a company, He died for individuals, personally.” The company wants to operate on Biblical principles and acknowledge the Lord in all ways.
Now, that’s what I call putting the Lord first, even in business!
All of us who are in business could take a lesson from the Chick-fil-A folks. They aren’t afraid to put God first in their business and aren’t concerned with any criticism that comes their way as a result. I commend them for their stand!
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