About 1.7 million pots and pans, part of the Royal Prestige 9-Ply Thermal Wall Cookware line have been recalled because the cookware can collapse, crimp or severely deform when exposed to heat, posing a burn or fire hazard. According to the U.S. Consumer Product Safety Commission, the company is aware of 1,136 reports of cookware collapsing, crimping or deforming, including one report of consumers getting spattered with hot oil when the pan collapsed inward while cooking. The recall involves stainless steel 9-ply “Thermal Wall” pans sold under the “Royal Prestige” brand name imported by Hy Cite Enterprises LLC, out of Madison, Wis., and manufactured in Italy by Meyer Europe, SRL. The product line was sold by independent distributors of Hy Cite Enterprises through door-to-door sales for between $250 to $800 for individual products and from $800 and $3,500 for sets.
The products were sold individually and in sets. Consumers should stop using the cookware immediately and contact Hy Cite for instructions for sending the cookware back for repair. Damaged pots and pans will be replaced. As we have stated in prior issues, it’s illegal to resell or attempt to resell a recalled consumer product.
Recalled pots and pans have a seal including “Thermal Wall” and “9-Ply” imprinted on the bottom of the pot or pan. Consumers can contact Hy Cite Enterprises at (800) 609-9577 from 8 a.m. to 9 p.m. CT Monday through Thursday, 8 a.m. to 5 p.m. CT on Fridays, and 8 a.m. to 12:00 p.m. CT on Saturdays or at www.royalprestige.com or www.hycite.com and go to the Recall Information link.
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