Chick-fil-A operates one of the largest and most successful fast-food chains in the United States. Not only is the business successful, it’s definitely run in the right way. The chain was started in 1946 by Truett Cathy, a Christian businessman, who insists on a policy that all Chick-fil-A restaurants be closed on Sunday. Many believed that policy simply wouldn’t work. But as we know, it did work and has worked extremely well. But just closing on Sunday is not the only manifestation of the owner’s walk with Jesus Christ in his business life.
Mr. Cathy has also insisted that all employees be treated fairly and with respect. It’s significant that the focus of the business has always been on people. Folks who know Mr. Cathy tell me that he is the same in both his public and private life. Over the years, I have found that the best way to find out what sort of person the boss of a business really happens to be is to ask the employees at his or her business. In fact, you usually don’t even have to ask them. Mr. Cathy passes the test of doing things the right way with flying colors. The employees at Chick-fil-A love and respect the man. The lesson we can all learn from all of this is that you can do things the right way and still succeed in business. Unfortunately, it’s a lesson that many never learn!
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