An ongoing investigation has revealed that computer hard drives stolen from BlueCross BlueShield of Tennessee in Chattanooga contained personal information on 220,000 of its members. BlueCross and law enforcement agencies are investigating the October theft of 57 computer hard drives. Some of them contain Social Security numbers, birth dates, addresses and medical information. BlueCross is offering a year of free ID protection monitoring to those affected among its 3.1 million customers.
BlueCross BlueShield says the theft of computer hard drives has already cost the insurer more than $7 million. All of its members in Tennessee and elsewhere, who were affected, have been contacted. Company officials believe as many as 500,000 members could eventually be identified as facing a risk of identity theft. It was reported that more than 700 employees have been working to determine what exactly was on the 57 hard drives and assess the backup copies of the missing records. BlueCross Vice President Ron Harr says the company has sufficient resources to absorb the losses.
Sources: Associated Press and Insurance Journal
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