The Fair Arbitration Now Coalition, made up of several organizations, are hard at work fighting unfair arbitration. The groups represent millions of individual members interested in protecting the rights of all Americans — particularly the rights of consumers, employees, homeowners, and the elderly – relating to arbitration. The Coalition is also fighting to preserve hard-won civil rights. The Coalition is primarily concerned with how the proliferation of mandatory or forced arbitration in consumer contracts, employment contracts, nursing home admissions, and contracts for goods and services, has taken away some of the most basic consumer rights.
As we have stated, arbitration is not a term that should be buried in the fine print. It should never be forced upon people as a condition of taking a job, receiving medical care, or having access to basic consumer services. Mandatory or forced arbitration is a private system without an impartial judge, a jury, or even an effective appeal. Arbitrators are not required to follow the law, neither is there a public review to make sure the arbitrator got it right. Moreover, arbitrators rely on repeat business from companies. So it should not be a surprise that consumers and employees lose most of the time when they are forced to go to arbitration.
The Fair Arbitration Now Coalition actually encourages voluntary arbitration. They only oppose the practice of forcing arbitration on consumers before a dispute ever arises. If arbitration is good for employees and consumers – as claimed by proponents of arbitration – folks should be allowed to choose to participate in arbitration after a dispute arises at a time when they can make an informed decision. Sadly, companies are using mandatory or forced arbitration to avoid accountability for this wrongdoing. The Fair Arbitration Now Coalition believes that when people are harmed by discrimination, negligence, defective products, or fraudulent scams, they have a right to equal justice. The Coalition invites all citizens to join their campaign to put an end to mandatory or forced arbitration. If you want more information, go to their Web site at www.fairarbitrationnow.org.
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