The Ohio Department of Insurance is telling folks in that state how to file a life insurance claim. Working through the process of grieving the loss of a loved one, while at the same time having to go through the claim filing process, can be most difficult. The Insurance Department prepared this following information to help people in the filing of claims:
• Obtain several copies of the death certificate. This is the standard documentation required for filing a life insurance claim.
• Contact your life insurance agent. The agent who sold the policy can help fill out necessary forms and act as an intermediary with the insurance company. However, if you do not know the name of the loved one’s agent, contact the life insurance company directly.
• In the case of a group life insurance policy, such as coverage offered by an employer, first contact the group plan sponsor or the human resources office directly. If you are unable to contact the employer, you may contact the life insurance company directly.
• Submit a certified copy of the death certificate from the funeral director with the policy claim.
• If a claim is being filed during the contestability period — that is, within the first two (2) years of the effective date of coverage — there may be a delay in the settlement because the company has the right to investigate. The company will contact medical providers to verify the cause of death was not pre-existing.
• In Ohio, companies are required by statute to pay interest on the death proceeds, from the date of death.
Ohioans with questions about life insurance can call the Department’s toll-free consumer hotline at 1-800-686-1526. A life insurance informational toolkit is also available on the Department’s web site at www.ohioinsurance.gov. The toolkit provides tip sheets, publications and links to other helpful websites. While the recommendations and the toolkit apply to Ohio, the advice and recommendations are certainly good for folks in all states.
Source: Ohio.gov – Department of Insurance
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