Florida Attorney General Bill McCollum has filed a lawsuit against Imperial Majesty Cruise Line. The company is accused of making about $4 million in the past two years by hiding a surcharge in its customers’ bills. The Broward County cruising company, known for two-night trips to the Bahamas, has added fuel surcharges of $20 to $30 onto bills since late 2006 without adequately disclosing the fees to its customers.
Imperial Majesty either did not include information about the fees in its brochures and on its website or indicated that the charges were government taxes or fees. The lawsuit demands that Imperial Majesty refund the approximately $4 million collected through retroactive surcharges and revise its advertising practices to be upfront about all charges. The Attorney General’s office looked into the cruise line’s surcharges after receiving complaints from customers, many of whom learned about the extra fees when arriving for their cruise. The lawsuit was filed about six months after the Attorney General reached multimillion-dollar settlements with Carnival, Royal Caribbean and Celebrity Cruises over the same issue.
Source: Miami Herald
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